SpendX L.L.C-FZ CRYPTOCURRENCY PAYMENT CARD USER AGREEMENT
Effective Date: December 9, 2025
1. INTRODUCTION AND ACCEPTANCE OF TERMS
1.1 This User Agreement ("Agreement") is entered into between SPEND-X L.L.C-FZ, a limited liability company registered under the laws of the United Arab Emirates, with its principal place of business at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E. ("Company" or "Spend-X"), and the individual(s) applying for or using a Spend-X cryptocurrency payment card ("Cardholder" or "User").
1.2 By requesting, receiving, or using any Spend-X card (including Supreme, Plus, Essential, or Prime variants), the Cardholder expressly accepts and agrees to be bound by the terms and conditions set forth in this Agreement, including all amendments, supplements, and notices incorporated herein.
1.3 This Agreement constitutes a legally binding contract between the Cardholder and Spend-X. The Cardholder acknowledges that they have read, understood, and agree to all terms and conditions herein.
1.4 Spend-X reserves the right to modify this Agreement at any time. Material changes will be communicated to the Cardholder via email or in-app notification at least thirty (30) days prior to implementation, unless changes are required by law or regulation, in which case immediate implementation is permitted.
2. PRODUCT DESCRIPTION AND ELIGIBILITY
2.1 Card Products
Spend-X offers cryptocurrency payment cards that enable instant conversion of cryptocurrency holdings to USD for spending at merchants worldwide accepting Visa or Mastercard. Cards feature real-time crypto-to-fiat conversion at point of sale.
2.2 Card Variants (USD Only)
- Essential Card: $25 one-time fee, 3.5% top-up fee, $2,500 daily limit, $75,000 monthly limit
- Plus Card: $35 one-time fee, 3.0% top-up fee, $5,000 daily limit, $150,000 monthly limit
- Prime Card: $75 one-time fee, 2.5% top-up fee, $20,000 daily limit, $600,000 monthly limit
- Supreme Card: $150 one-time fee, 2.0% top-up fee, $100,000 daily limit, $3,000,000 monthly limit
- Business Card: 150 one-time fee, 2.0% top-up fee, $100,000 daily limit, $3,000,000 monthly limit
2.3 Eligibility Requirements
To obtain a Spend-X card, the Cardholder must:
- Be at least 18 years of age
- Complete simple email/phone signup and seamless KYC
- Be a legal resident of an eligible jurisdiction (not subject to U.S. OFAC sanctions)
- Deposit with supported cryptocurrencies (USDT, USDC)
- Accept all risks associated with cryptocurrency volatility
2.4 Jurisdiction Restrictions
Spend-X cards are not available to residents of OFAC-sanctioned jurisdictions or where prohibited by local law.
3. APPLICATION AND CARD ISSUANCE
3.1 Application Process
Simple fast onboarding – sign up with email and phone, choose your card plan, complete seamless KYC, start using instantly.
3.2 Supported Cryptocurrencies
USDT and USDC for top-up deposits via app-generated wallet addresses.
3.3 Card Issuance
Upon approval, instant digital card access (Apple Pay, Google Pay compatible), physical card optional. Global acceptance anywhere Visa/Mastercard debit cards work, online and offline. All transactions denominated in USD.
3.4 Card Activation
Activate via Spend-X mobile app for immediate use.
4. CARDHOLDER RESPONSIBILITIES AND ACCOUNT SECURITY
4.1 Card Custody and Protection
- Cardholder solely responsible for safekeeping physical/digital card
- Immediately notify Spend-X of loss, theft, or unauthorized use
- Enable 2FA and use strong credentials
4.2 Fraud Reporting
Report unauthorized transactions within 24 hours for zero liability protection per Visa/Mastercard rules.
5. CARD USAGE, LIMITS, AND RESTRICTIONS
5.1 Transaction Limits (USD Only)
| Card Type | Price (USD) | Top-up Fee | Daily Limit (USD) | Monthly Limit (USD) |
|---|---|---|---|---|
| Essential | $25 | 3.5% | $2,500 | $75,000 |
| Plus | $35 | 3.0% | $5,000 | $150,000 |
| Prime | $75 | 2.5% | $20,000 | $600,000 |
| Supreme | $150 | 2.0% | $100,000 | $3,000,000 |
5.2 Transaction Fee
$0.30 USD fixed fee per transaction across all plans.
5.3 Authorized Use
Personal use only at 100M+ merchants globally including shops, supermarkets, cafes, restaurants, hotels, travel, utilities, health/beauty, furniture, cars, real estate, and online education. All spending limits and transactions exclusively in USD.
5.4 Restrictions
- No illegal activities
- No gambling
- No crypto exchanges
- No sanctioned jurisdictions
5.5 List of Excluded Services
| S/N | Platform | Notes |
|---|---|---|
| 1 | Audible | Amazon online audiobooks |
| 2 | Wise | Remittance tool |
| 3 | dundle.com | Digital prepaid and gift cards |
| 4 | MYGIFTCARDSUPPLY | Gift cards |
| 5 | MoonPay | Payment platform |
| 6 | easy shop | Food delivery platform |
| 7 | deliveroo | Food delivery platform |
| 8 | doordash | Food delivery platform |
| 9 | Uber Eats | Food delivery platform |
| 10 | RULE OF LAW SOCIETY IV | Charity organization |
| 11 | AMAZON DIGITAL GERMANY GMBH | Fraudulent returns |
| 12 | okcoin | Virtual currency |
| 13 | skyhost | Digital currency, crypto wallet |
| 14 | huobi | Virtual currency |
| 15 | tinder | Adult social app |
| 16 | gotinder | Adult social app |
| 17 | SWAG.LIVE | Asian adult site |
| 18 | ONLYFANS | Sensitive content site |
| 19 | COINBASE | Virtual currency |
| 20 | coinmarketcap | Virtual currency |
| 21 | COINGECKO | Virtual currency |
| 22 | educoin | Virtual currency |
| 23 | POSHMARK | Second-hand platform, cancellations, and refunds |
| 24 | All gas stations | Cancellations and refunds |
| 25 | All types of iGaming, casinos, betting websites, etc. | High risk platforms |
6. FEES AND CHARGES (USD Only)
6.1 Card Pricing and Top-up Fees
One-time card purchase fee + tiered top-up (crypto-to-USD conversion) fee as specified in Section 5.1.
6.2 Transaction Fees
$0.30 USD per transaction (all plans). No foreign exchange fees.
6.3 Other Fees (USD)
- No annual fees
- No FX fees (all transactions USD)
- Physical card delivery: $15 USD
- Inactivity fee: $5 USD per month after 12 months of no activity
6.4 Fee Currency
All fees charged, displayed, and settled exclusively in USD.
7. CRYPTOCURRENCY DEPOSITS AND CONVERSIONS
7.1 Deposit Process
Top-up with USDT/USDC – real-time conversion to USD balance.
7.2 Conversion
Instant crypto-to-USD at point of sale using live market rates + top-up fee (2.0%–3.5% by tier).
7.3 Balance
All card balances maintained and displayed in USD only.
7.4 Market Risk
Cardholder assumes full responsibility for cryptocurrency market volatility and exchange rate fluctuations during conversion.
8. LIABILITY AND RISK ACKNOWLEDGMENT
8.1 Limitation of Liability
Spend-X not liable for market losses, regulatory changes, or third-party failures. All liability limits denominated in USD. Spend-X liability shall not exceed the amount of fees paid by Cardholder in the preceding 12 months.
8.2 Fraud Protection
Visa/Mastercard zero liability for reported unauthorized use (within terms).
8.3 Risk Disclosure
Cryptocurrency is inherently volatile. Cardholder acknowledges and accepts all risks associated with crypto holdings and conversions.
9. COMPLIANCE WITH LAWS AND REGULATIONS
9.1 AML/KYC
Seamless KYC compliance with Central Bank of UAE (CBUAE), Securities and Commodities Authority (SCA), and FATF standards.
9.2 Network Compliance
Adheres to Visa/Mastercard rules (USD transactions).
9.3 Currency Compliance
All operations conducted exclusively in USD per UAE financial regulations.
9.4 Regulatory Changes
Spend-X reserves the right to modify card features or limits to comply with regulatory requirements on 30 days' notice.
10. ACCOUNT MANAGEMENT AND TERMINATION
10.1 Account Closure
Cardholder may request account closure at any time. Spend-X has 30 days to process closure and remit any USD balance to provided wallet address.
10.2 Automatic Termination
Spend-X may terminate account for violation of this Agreement, fraudulent activity, or regulatory requirements.
10.3 Post-Termination
No further transactions permitted. Cardholder responsible for removal of card from digital wallets.
10.4 Data Retention
Personal data retained per UAE data protection laws and GDPR (where applicable).
11. DATA PROTECTION AND PRIVACY
11.1 Data Protection
Both parties comply with GDPR, UAE data protection laws, and applicable international standards.
11.2 Personal Information
Spend-X collects and processes personal data solely for KYC, AML, fraud prevention, and service provision.
11.3 Third-Party Sharing
Data shared with Visa/Mastercard, payment processors, and regulatory authorities as required by law.
12. GOVERNING LAW AND JURISDICTION
12.1 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates, specifically the Emirate of Dubai.
12.2 Exclusive Jurisdiction
Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, U.A.E.
12.3 Consent
Both parties irrevocably consent to Dubai courts and waive objections to venue.
13. DISPUTE RESOLUTION
13.1 Negotiation
The parties shall attempt to resolve disputes through good-faith negotiation within 30 days.
13.2 Mediation
If unresolved, disputes may be submitted to mediation under Dubai International Arbitration Centre (DIAC) rules.
13.3 Arbitration
Unresolved disputes shall be settled by DIAC arbitration under its Arbitration Rules, with proceedings in English. Arbitration decision is final and binding.
14. INTELLECTUAL PROPERTY AND TRADEMARKS
14.1 Company IP
All Spend-X logos, branding, technology, and content remain exclusive Company property. Cardholder grants limited license to use card for personal purposes only.
14.2 User Content
Any feedback or content provided by Cardholder may be used by Spend-X for improvement purposes.
15. MISCELLANEOUS PROVISIONS
15.1 Entire Agreement
This Agreement constitutes the entire agreement and supersedes all prior agreements and understandings regarding the subject matter.
15.2 Amendments
Amendments must be in writing and signed by both parties (or accepted via app notification for material changes with 30 days' notice).
15.3 Assignment
Neither party may assign this Agreement without written consent.
15.4 Severability
If any provision is found invalid, it shall be modified to the minimum extent necessary to be enforceable, and all other provisions remain in effect.
15.5 Notices
All notices must be in writing and delivered personally, by email to support@spend-x.com, or certified mail to Company address in Section 17.
15.6 Counterparts
This Agreement may be executed in counterparts (electronic or physical).
15.7 Waiver
Failure to enforce any provision does not waive that provision or any other provision.
16. SPECIAL PROVISIONS FOR UAE COMPLIANCE
16.1 Regulatory Framework
The Cardholder acknowledges that Products are regulated by CBUAE, SCA, and other relevant UAE authorities under Federal Law No. 20 of 2018 on Anti-Money Laundering and Combating Terrorism Financing.
16.2 AML/KYC Compliance
Spend-X conducts ongoing monitoring for suspicious activity and may freeze accounts pending investigation per UAE law.
16.3 Consumer Protection
Spend-X complies with U.A.E. consumer protection laws and regulations.
16.4 Tax Obligations
Cardholder bears full responsibility for compliance with UAE tax obligations under Federal Law No. 7 of 2017 on Value Added Tax and all applicable local/international tax laws.
16.5 Sanctions Screening
All transactions subject to OFAC and international sanctions screening.
17. CONTACT INFORMATION AND SUPPORT
For the Company:
Spend-X L.L.C-FZ
Meydan Grandstand, 6th floor
Meydan Road, Nad Al Sheba
Dubai, U.A.E.
Phone: 1-555-123-4567
Email: support@spend-x.com
Website: www.spend-x.com
For Customer Support:
- Email: support@spend-x.com
- In-app chat: Available 24/7
- Response time: 24 hours (business days)
For Legal Notices:>
Send to support@spend-x.com with subject line "LEGAL NOTICE"
18. ACKNOWLEDGMENT AND ACCEPTANCE
By using or requesting a Spend-X card, the Cardholder:
- Acknowledges reading and understanding this entire Agreement
- Confirms eligibility under Section 2.3
- Accepts all terms, conditions, and fee structures outlined herein
- Assumes all risks associated with cryptocurrency and card usage
- Agrees to comply with all applicable laws and regulations
- Consents to KYC/AML screening and ongoing monitoring
Document Version: 2.2
Last Updated: December 9, 2025
Effective Date: December 9, 2025
Key Features:
- USD ONLY – All currencies standardized to USD throughout
- Card pricing: Essential $25/3.5%, Plus $35/3.0%, Prime $75/2.5%, Supreme $150/2.0%, Business $150/2.0%
- Transaction limits: Daily/monthly USD per card tier
- $0.30 USD transaction fee
- USDT/USDC → USD top-ups
- UAE compliance (CBUAE, SCA, AML/KYC)
- Visa/Mastercard compliant
- GDPR compliant
DISCLAIMER
This agreement is provided as a template and should be reviewed by qualified legal counsel licensed in the United Arab Emirates before execution. This document does not constitute legal advice. Spend-X reserves the right to modify terms with 30 days' notice. In case of conflict between this Agreement and official Spend-X policy, official policy prevails.
FOR SPEND-X L.L.C-FZ:
FOR THE CARDHOLDER:
SPEND-X CRYPTOCURRENCY PAYMENT CARD USER AGREEMENT
Effective Date: December 9, 2025
1. INTRODUCTION AND ACCEPTANCE OF TERMS
1.1 This User Agreement ("Agreement") is entered into between SPEND-X L.L.C-FZ, a limited liability company registered under the laws of the United Arab Emirates, with its principal place of business at Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E. ("Company" or "Spend-X"), and the individual(s) applying for or using a Spend-X cryptocurrency payment card ("Cardholder" or "User").
1.2 By requesting, receiving, or using any Spend-X card (including Supreme, Plus, Essential, or Prime variants), the Cardholder expressly accepts and agrees to be bound by the terms and conditions set forth in this Agreement, including all amendments, supplements, and notices incorporated herein.
1.3 This Agreement constitutes a legally binding contract between the Cardholder and Spend-X. The Cardholder acknowledges that they have read, understood, and agree to all terms and conditions herein.
1.4 Spend-X reserves the right to modify this Agreement at any time. Material changes will be communicated to the Cardholder via email or in-app notification at least thirty (30) days prior to implementation, unless changes are required by law or regulation, in which case immediate implementation is permitted.
2. PRODUCT DESCRIPTION AND ELIGIBILITY
2.1 Card Products
Spend-X offers cryptocurrency payment cards that enable instant conversion of cryptocurrency holdings to USD for spending at merchants worldwide accepting Visa or Mastercard. Cards feature real-time crypto-to-fiat conversion at point of sale.
2.2 Card Variants (USD Only)
- Essential Card: $25 one-time fee, 3.5% top-up fee, $2,500 daily limit, $75,000 monthly limit
- Plus Card: $35 one-time fee, 3.0% top-up fee, $5,000 daily limit, $150,000 monthly limit
- Prime Card: $75 one-time fee, 2.5% top-up fee, $20,000 daily limit, $600,000 monthly limit
- Supreme Card: $150 one-time fee, 2.0% top-up fee, $100,000 daily limit, $3,000,000 monthly limit
- Business Card: 150 one-time fee, 2.0% top-up fee, $100,000 daily limit, $3,000,000 monthly limit
2.3 Eligibility Requirements
To obtain a Spend-X card, the Cardholder must:
- Be at least 18 years of age
- Complete simple email/phone signup and seamless KYC
- Be a legal resident of an eligible jurisdiction (not subject to U.S. OFAC sanctions)
- Deposit with supported cryptocurrencies (USDT, USDC)
- Accept all risks associated with cryptocurrency volatility
2.4 Jurisdiction Restrictions
Spend-X cards are not available to residents of OFAC-sanctioned jurisdictions or where prohibited by local law.
3. APPLICATION AND CARD ISSUANCE
3.1 Application Process
Simple fast onboarding – sign up with email and phone, choose your card plan, complete seamless KYC, start using instantly.
3.2 Supported Cryptocurrencies
USDT and USDC for top-up deposits via app-generated wallet addresses.
3.3 Card Issuance
Upon approval, instant digital card access (Apple Pay, Google Pay compatible), physical card optional. Global acceptance anywhere Visa/Mastercard debit cards work, online and offline. All transactions denominated in USD.
3.4 Card Activation
Activate via Spend-X mobile app for immediate use.
4. CARDHOLDER RESPONSIBILITIES AND ACCOUNT SECURITY
4.1 Card Custody and Protection
- Cardholder solely responsible for safekeeping physical/digital card
- Immediately notify Spend-X of loss, theft, or unauthorized use
- Enable 2FA and use strong credentials
4.2 Fraud Reporting
Report unauthorized transactions within 24 hours for zero liability protection per Visa/Mastercard rules.
5. CARD USAGE, LIMITS, AND RESTRICTIONS
5.1 Transaction Limits (USD Only)
Card Type Price (USD) Top-up Fee Daily Limit (USD) Monthly Limit (USD) Essential $25 3.5% $2,500 $75,000 Plus $35 3.0% $5,000 $150,000 Prime $75 2.5% $20,000 $600,000 Supreme $150 2.0% $100,000 $3,000,000
5.2 Transaction Fee
$0.30 USD fixed fee per transaction across all plans.
5.3 Authorized Use
Personal use only at 100M+ merchants globally including shops, supermarkets, cafes, restaurants, hotels, travel, utilities, health/beauty, furniture, cars, real estate, and online education. All spending limits and transactions exclusively in USD.
5.4 Restrictions
- No illegal activities
- No gambling
- No crypto exchanges
- No sanctioned jurisdictions
5.5 List of Excluded Services
S/N Platform Notes 1 Audible Amazon online audiobooks 2 Wise Remittance tool 3 dundle.com Digital prepaid and gift cards 4 MYGIFTCARDSUPPLY Gift cards 5 MoonPay Payment platform 6 easy shop Food delivery platform 7 deliveroo Food delivery platform 8 doordash Food delivery platform 9 Uber Eats Food delivery platform 10 RULE OF LAW SOCIETY IV Charity organization 11 AMAZON DIGITAL GERMANY GMBH Fraudulent returns 12 okcoin Virtual currency 13 skyhost Digital currency, crypto wallet 14 huobi Virtual currency 15 tinder Adult social app 16 gotinder Adult social app 17 SWAG.LIVE Asian adult site 18 ONLYFANS Sensitive content site 19 COINBASE Virtual currency 20 coinmarketcap Virtual currency 21 COINGECKO Virtual currency 22 educoin Virtual currency 23 POSHMARK Second-hand platform, cancellations, and refunds 24 All gas stations Cancellations and refunds 25 All types of iGaming, casinos, betting websites, etc. High risk platforms
6. FEES AND CHARGES (USD Only)
6.1 Card Pricing and Top-up Fees
One-time card purchase fee + tiered top-up (crypto-to-USD conversion) fee as specified in Section 5.1.
6.2 Transaction Fees
$0.30 USD per transaction (all plans). No foreign exchange fees.
6.3 Other Fees (USD)
- No annual fees
- No FX fees (all transactions USD)
- Physical card delivery: $15 USD
- Inactivity fee: $5 USD per month after 12 months of no activity
6.4 Fee Currency
All fees charged, displayed, and settled exclusively in USD.
7. CRYPTOCURRENCY DEPOSITS AND CONVERSIONS
7.1 Deposit Process
Top-up with USDT/USDC – real-time conversion to USD balance.
7.2 Conversion
Instant crypto-to-USD at point of sale using live market rates + top-up fee (2.0%–3.5% by tier).
7.3 Balance
All card balances maintained and displayed in USD only.
7.4 Market Risk
Cardholder assumes full responsibility for cryptocurrency market volatility and exchange rate fluctuations during conversion.
8. LIABILITY AND RISK ACKNOWLEDGMENT
8.1 Limitation of Liability
Spend-X not liable for market losses, regulatory changes, or third-party failures. All liability limits denominated in USD. Spend-X liability shall not exceed the amount of fees paid by Cardholder in the preceding 12 months.
8.2 Fraud Protection
Visa/Mastercard zero liability for reported unauthorized use (within terms).
8.3 Risk Disclosure
Cryptocurrency is inherently volatile. Cardholder acknowledges and accepts all risks associated with crypto holdings and conversions.
9. COMPLIANCE WITH LAWS AND REGULATIONS
9.1 AML/KYC
Seamless KYC compliance with Central Bank of UAE (CBUAE), Securities and Commodities Authority (SCA), and FATF standards.
9.2 Network Compliance
Adheres to Visa/Mastercard rules (USD transactions).
9.3 Currency Compliance
All operations conducted exclusively in USD per UAE financial regulations.
9.4 Regulatory Changes
Spend-X reserves the right to modify card features or limits to comply with regulatory requirements on 30 days' notice.
10. ACCOUNT MANAGEMENT AND TERMINATION
10.1 Account Closure
Cardholder may request account closure at any time. Spend-X has 30 days to process closure and remit any USD balance to provided wallet address.
10.2 Automatic Termination
Spend-X may terminate account for violation of this Agreement, fraudulent activity, or regulatory requirements.
10.3 Post-Termination
No further transactions permitted. Cardholder responsible for removal of card from digital wallets.
10.4 Data Retention
Personal data retained per UAE data protection laws and GDPR (where applicable).
11. DATA PROTECTION AND PRIVACY
11.1 Data Protection
Both parties comply with GDPR, UAE data protection laws, and applicable international standards.
11.2 Personal Information
Spend-X collects and processes personal data solely for KYC, AML, fraud prevention, and service provision.
11.3 Third-Party Sharing
Data shared with Visa/Mastercard, payment processors, and regulatory authorities as required by law.
12. GOVERNING LAW AND JURISDICTION
12.1 Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the United Arab Emirates, specifically the Emirate of Dubai.
12.2 Exclusive Jurisdiction
Any disputes shall be subject to the exclusive jurisdiction of the courts of Dubai, U.A.E.
12.3 Consent
Both parties irrevocably consent to Dubai courts and waive objections to venue.
13. DISPUTE RESOLUTION
13.1 Negotiation
The parties shall attempt to resolve disputes through good-faith negotiation within 30 days.
13.2 Mediation
If unresolved, disputes may be submitted to mediation under Dubai International Arbitration Centre (DIAC) rules.
13.3 Arbitration
Unresolved disputes shall be settled by DIAC arbitration under its Arbitration Rules, with proceedings in English. Arbitration decision is final and binding.
14. INTELLECTUAL PROPERTY AND TRADEMARKS
14.1 Company IP
All Spend-X logos, branding, technology, and content remain exclusive Company property. Cardholder grants limited license to use card for personal purposes only.
14.2 User Content
Any feedback or content provided by Cardholder may be used by Spend-X for improvement purposes.
15. MISCELLANEOUS PROVISIONS
15.1 Entire Agreement
This Agreement constitutes the entire agreement and supersedes all prior agreements and understandings regarding the subject matter.
15.2 Amendments
Amendments must be in writing and signed by both parties (or accepted via app notification for material changes with 30 days' notice).
15.3 Assignment
Neither party may assign this Agreement without written consent.
15.4 Severability
If any provision is found invalid, it shall be modified to the minimum extent necessary to be enforceable, and all other provisions remain in effect.
15.5 Notices
All notices must be in writing and delivered personally, by email to support@spend-x.com, or certified mail to Company address in Section 17.
15.6 Counterparts
This Agreement may be executed in counterparts (electronic or physical).
15.7 Waiver
Failure to enforce any provision does not waive that provision or any other provision.
16. SPECIAL PROVISIONS FOR UAE COMPLIANCE
16.1 Regulatory Framework
The Cardholder acknowledges that Products are regulated by CBUAE, SCA, and other relevant UAE authorities under Federal Law No. 20 of 2018 on Anti-Money Laundering and Combating Terrorism Financing.
16.2 AML/KYC Compliance
Spend-X conducts ongoing monitoring for suspicious activity and may freeze accounts pending investigation per UAE law.
16.3 Consumer Protection
Spend-X complies with U.A.E. consumer protection laws and regulations.
16.4 Tax Obligations
Cardholder bears full responsibility for compliance with UAE tax obligations under Federal Law No. 7 of 2017 on Value Added Tax and all applicable local/international tax laws.
16.5 Sanctions Screening
All transactions subject to OFAC and international sanctions screening.
17. CONTACT INFORMATION AND SUPPORT
For the Company: Spend-X L.L.C-FZ Meydan Grandstand, 6th floor Meydan Road, Nad Al Sheba Dubai, U.A.E. Phone: 1-555-123-4567 Email: support@spend-x.com Website: www.spend-x.com For Customer Support:
- Email: support@spend-x.com
- In-app chat: Available 24/7
- Response time: 24 hours (business days)
- Send to support@spend-x.com with subject line "LEGAL NOTICE"
For Legal Notices:
18. ACKNOWLEDGMENT AND ACCEPTANCE
By using or requesting a Spend-X card, the Cardholder:
- Acknowledges reading and understanding this entire Agreement
- Confirms eligibility under Section 2.3
- Accepts all terms, conditions, and fee structures outlined herein
- Assumes all risks associated with cryptocurrency and card usage
- Agrees to comply with all applicable laws and regulations
- Consents to KYC/AML screening and ongoing monitoring
- USD ONLY – All currencies standardized to USD throughout
- Card pricing: Essential $25/3.5%, Plus $35/3.0%, Prime $75/2.5%, Supreme $150/2.0%, Business $150/2.0%
- Transaction limits: Daily/monthly USD per card tier
- $0.30 USD transaction fee
- USDT/USDC → USD top-ups
- UAE compliance (CBUAE, SCA, AML/KYC)
- Visa/Mastercard compliant
- GDPR compliant
Document Version: 2.2 Last Updated: December 9, 2025 Effective Date: December 9, 2025 Key Features:
DISCLAIMER
This agreement is provided as a template and should be reviewed by qualified legal counsel licensed in the United Arab Emirates before execution. This document does not constitute legal advice. Spend-X reserves the right to modify terms with 30 days' notice. In case of conflict between this Agreement and official Spend-X policy, official policy prevails.
SIGNATURES (To be completed upon acceptance)
FOR SPEND-X L.L.C-FZ: Authorized Representative: ____________________________________________ Print Name: ____________________________________________ Title: ____________________________________________ Date: ____________________________________________ FOR THE CARDHOLDER: Cardholder Signature: ____________________________________________ Print Name: ____________________________________________ Date: ____________________________________________ Email: ____________________________________________ Phone: ____________________________________________